While receiving multiple orders from a single customer is a goal for many small local business owners, there are boundaries, especially when it involves adultery. Neyma Bites, a local cookie business, recently shared a conversation on Twitter involving a customer's unusual request.
salah ke if tak amik order abang ni ? pic.twitter.com/7rKJHv0h8U
— neyma (@neymabites) August 22, 2023
The customer sought to order two boxes of cookies, each to be sent to different addresses for his wife and another for his girlfriend. The business owner Politely declined the request and clarified that she could only proceed if the order were exclusively for his wife. The customer proposed paying extra and for this to be kept a secret, but the offer was turned down, resulting in the rejection of his order.
The ensuing Twitter discussions saw some netizens finding humour in the situation as well as respecting her decision, while others expressed scepticism about the conversation's authenticity. She later clarified that the conversation was fabricated based on past experiences, raising confusion among netizens about her choice of a marketing gimmick.
Criticisms were raised, asserting that this wasn't the first time she had employed such tactics. However, with the owner admitting to fabricating the conversation, it can be acknowledged that she isn't misleading anyone. And how can she be trusted when it comes to her reviews from customers?
Well, this definitely leads to the question: do you think she should have chosen a different marketing approach instead of creating fake WhatsApp conversations?