Amidst unexpected circumstances, a local travel agency abruptly cancelled nasi lemak orders at a Japanese restaurant, resulting in the disposal of 25 sets of the beloved dish.
Despite repeated attempts to contact the agency, the restaurant staff were left without a response, intensifying their frustration.
Facing mounting criticism on social media, the tourism agent finally stepped forward to explain. They revealed that they had contacted the restaurant to assess seating arrangements for a group predominantly comprised of senior citizens, aiming to enjoy Malay Asian Cuisine in Shibuya.
However, the situation took a turn when the group found themselves amidst Shibuya's bustling streets, making it impossible to answer calls while ensuring the safety of elderly members.
Expressing regret for any inconvenience caused, the agent apologised for the miscommunication. The incident sparked outrage among netizens, who voiced their disappointment and frustration online.