Passengers arriving at Kuala Lumpur International Airport (KLIA) were left in disbelief as a Nasi Lemak meal was priced over RM30, prompting a wave of criticism and disbelief over the exorbitant cost.
The shocking revelation came to light when a traveler took the social media to express his dismay, igniting a firestorm of reactions from netizens.
"Just fried chicken, ikan bilis, rice, and a spoonful of sambal in a box, and they have the audacity to charge RM63.10 for 2 Nasi Lemak Ayam? This is beyond ridiculous," exclaimed the traveler.
While airport pricing is often associated with a premium, the sheer disparity between the offering and its price point has left many scratching their heads. Critics argue that while they understand the concept of premium pricing in airport establishments, there is a reasonable expectation for the quality and presentation of the food to match the cost.
"I don't mind paying a bit extra for the convenience and ambiance of an airport eatery, but is this really worth the price? The least they could do is make the food look a bit more presentable," remarked the traveler.
Adding fuel to the ongoing debate surrounding exorbitant pricing at Kuala Lumpur International Airport (KLIA), a netizen took his X account to express astonishment at the cost of a Nasi Lemak Ayam, which he claimed resembled a basic Nasi Lemak meal worth only RM10, yet was priced at RM31.50.
Following the uproar sparked by the revelation of the exorbitant pricing of a Nasi Lemak Ayam meal at Kuala Lumpur International Airport (KLIA), there has been a significant development in the saga. The restaurant and Malaysia Airports have reached out the traveler to provide clarification on the contentious issue, offering insights into their pricing policies and operational considerations.
In a gesture of accountability and goodwill, the restaurant and Malaysia Airports have issued a sincere apology to the traveler who raised concerns over the exorbitant pricing of a Nasi Lemak Ayam meal at Kuala Lumpur International Airport (KLIA). The apology comes alongside a commitment to rectify the situation and address the grievances expressed by the traveler.
In their apology, the restaurant acknowledged the mistake made by their staff in wrongly presenting the food and overcharging the traveler. Expressing regret over the incident, they extended their apologies for any inconvenience or frustration caused to the traveler.
Furthermore, the restaurant has pledged to provide a full refund to the traveler as a gesture of goodwill and to rectify the error.