Recently, a viral post on Facebook sparked debate over the alleged "shrinking" size of fried chicken served by a popular fast food chain. The chain in question, MarryBrown, promptly addressed the issue.
On Friday, a Facebook user shared a photo comparing a chicken drumstick to a middle finger, highlighting that the drumstick was almost the same size as the finger. This post garnered significant attention and discussion among netizens.
MarryBrown took to the comments section of the post to respond in Chinese: "Thank you for your feedback. We sincerely apologize for any inconvenience caused. Could you please send us a message? Our team would like to communicate with you further."
However, the user politely declined the request, stating that they were just an ordinary consumer sharing their dining experience and did not seek any follow-up.
They also expressed hope that MarryBrown would take the matter seriously. "I didnt expect a single picture to garner such widespread attention. Many comments are calling for immediate staff replacement. I hope your company takes this seriously. Clearly, the root of the problem is not with the serving staff, and they should not be blamed for this."
"The key issue seems to lie in procurement and quality control. As a chain fast food enterprise, do you have a Standard Operating Procedure (SOP)? I believe this is crucial. I hope your brand can optimize its products to provide customers with more consistent and high-quality service.