Sunway Medical Centre Penang is proudly paving the way for seamless cross-border healthcare with the introduction of QRIS (Quick Response Code Indonesian Standard) payment acceptance. As the first hospital in Penang to integrate this cutting-edge payment system, Sunway Medical Centre is taking a significant step toward enhancing the patient experience for Indonesian visitors.
The official launch event was attended by esteemed guests, including His Excellency Mr. Wanton Saragih Sid., the Consul General of the Republic of Indonesia in Penang, Dato’ Lau Beng Long, President of Sunway Healthcare Group, Dr. Khoo Chow Huat, Managing Director of Sunway Healthcare Group, Dr. Mary Ann Harris, Executive Director of Penang Centre of Medical Tourism, and other dignitaries, marking a momentous occasion for both the healthcare and international communities.
A Seamless Payment Experience for Indonesian Patients
Through the collaboration between QRIS and DuitNow, Indonesian patients at Sunway Medical Centre Penang can now make cashless payments effortlessly using a payment method they are already familiar with from home. The QRIS system functions similarly to Malaysia’s DuitNow QR system, enabling Indonesian patients to access medical services without the hassle of currency exchange or incurring additional fees.
“We’re not just focusing on convenience; it’s about enhancing the overall patient experience,” said Dr. Khoo Chow Huat, Managing Director of Sunway Healthcare Group. “By integrating QRIS, we’re removing financial barriers and simplifying the entire process, so our Indonesian patients can focus solely on their health. This initiative also reflects our commitment to embracing innovation and technology to better serve our international community.”
Strengthening Penang’s Role as a Leading Medical Tourism Destination
As a prominent player in the medical tourism industry, Sunway Medical Centre Penang is constantly evolving to meet the needs of its international patient base. The integration of QRIS is part of the hospital's continued efforts to provide a smooth and accessible experience for Indonesian patients—who form a significant portion of its international clientele.
To celebrate the launch of QRIS, Sunway Medical Centre Penang is offering a limited-time Buy-1-Free-1 promotion on its Premium and Executive Health Screening packages. This exclusive offer is available to Indonesian visitors who use QRIS for payment and is valid until 31 December 2024. The promotion underscores Sunway Medical Centre’s commitment to making healthcare more accessible, while further solidifying Penang’s position as a leading destination for medical tourism in the region.
Looking Ahead
The introduction of QRIS payment acceptance is just the beginning of Sunway Medical Centre Penang’s journey to enhance patient care and accessibility. By providing a convenient and familiar payment option for Indonesian patients, the hospital is reinforcing its position as a healthcare leader, committed to creating exceptional, seamless experiences for all visitors.
For more information about Sunway Medical Centre Penang’s services and promotions, please visit Sunway Medical Centre Penang or follow their Facebook page @SunwayMedicalPenang.
