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The security guards at Hospital Tuanku Ja'afar Seremban (HTJS) have come under fire for allegedly not being helpful to visitors who want to drop off elderly patients, claiming that the spots are reserved for hospital staff.

A twitter account user, @ellysaimran lashed out at the guards who she alleged refused to allow her to drop off her sickly grandmother during a hospital appointment at HTJS here this morning.

guard hospital ni sumpah rude nak mampus. takde otak siap copkan parking untuk staff hosp sedangkan parking tu bukannya untuk staff. aku dah la nak drop off nenek aku yang sakit strok dengan hujannya, guard tu siap paksa turunkan nenek aku tu dekat laluan jalan klinik nefrologi. pic.twitter.com/NQ6hVduBhy

— ell (@ellysaimran) September 6, 2023

"Despite me telling them that I won't take long, I just want to take out the wheelchair and do the needful for my grandma to go to her hospital appointment, and that i won't take long, the guard ... said no, this is for the staff. "The parking space is not designated for hospital staff," she wrote in her tweet.

She claimed that she tried to park at a parking area opposite the nephrology clinic but was stopped by guards on duty. She said they told her she could not park there as the parking lots were 'allocated' for hospital staff.

She went on to say that the incident happened at an undesignated parking space in the hospital compound and not near the staff parking at the rear portion of the hospital.

In another tweet, @ellysaimran vented her anger towards the hospital, saying her attempts to lodge a complaint about the parking fiasco and the security guards on duty were unsuccessful, as no one answered her telephone calls.

"I called the hospital to complain but no one answered. The calls kept getting forwarded to voicemail," she said in her post accompanied by a screenshot of her call log.

Another twitter account user @SyasyaTihani reply to @ellysaimran's thread claimed: "they will actually ask for 'coffee money' if you want to park there.

@syazahazwani replied: "yeah that's right. I've experienced it here. His (the guard's) sentence is like this: "I'll give you parking and you'll give me money for coffee, okay?"

Ellysaimran's post has been widely read and shared by more than 10,000 netizens on social media.