A Malaysian customer's grievance against Domino's Malaysia on Facebook has stirred quite a discussion online.
The customer took to the official Domino's Malaysia Facebook account to express dissatisfaction over a pizza order that she claimed had not been delivered for over a week.
In her complaint, she lamented, "Really terrible service! Dont order pizza form here again. Paid but no delivery, no response, no refund! It has been over a week!!!" She also attached an invoice indicating that she had placed the order on April 10th, which was more than a week prior.
However, netizens who came across the complaint were quick to point out what they perceived as the customer's oversight. They argued that she had selected the "pick-up" option instead of "delivery" during the ordering process, implying that the delay and lack of delivery were a result of her own choice.
Mistakes happen to everyone, and we believe this customer will undoubtedly learn from this experience, especially when it's brought to light so publicly.
What do you think of this amusing situation? Comment below.
