A TikTok video posted by @haezellestrange has gone viral, drawing widespread outrage after the user recounted a troubling experience with an e-hailing driver. The incident has raised concerns about ethical conduct in the e-hailing industry and sparked heated debates among netizens.
According to the video, @haezellestrange accidentally left her phone in the driver's car after completing her ride. Upon realizing her mistake, she contacted the driver to retrieve her belongings. However, what should have been a straightforward resolution took a troubling turn. The driver allegedly demanded RM200 to return the phone, an amount many have deemed excessive and exploitative.
Despite her willingness to retrieve the phone herself, the driver reportedly insisted on an RM50 payment, claiming it as a fee for returning her property. Feeling pressured, @haezellestrange transferred the requested amount.
The ordeal did not end there. Even after she paid the RM50, the driver was seen holding onto her phone and only returned it when she explicitly asked for it. This final act of reluctance added fuel to the growing outrage online.
Netizens have flooded the comment section of @haezellestranges post with messages of support, expressing their disbelief and anger over the driver's behavior.