Recently, a concerning incident unfolded at Hospital Sultanah Aminah Blok D, where a woman was denied entry by guards despite the urgency of the situation. The woman wore knee-length shorts and emphasised the immediate request from doctors for her presence. However, the guards insisted that she adhere to the hospital's dress code, only permitting entry after providing her patient pants.
What escalated the situation further was a derogatory remark made by one of the guards, who allegedly exclaimed, "Semua India Cina macam b***!" This incident not only reflects a lapse in professionalism but also raises questions about racial discrimination within healthcare institutions.
Expressing frustration over the ordeal, the woman questioned the necessity of such strict enforcement of attire policies in hospitals and called for a resolution. They highlighted the lack of privacy and discomfort caused by publicly addressing the matter.
Following the incident, the Hospital Sultanah Aminah Corporate Communications team intervened, facilitating a meeting between the woman, security personnel, and supervisors. The guard involved apologised for his actions, acknowledging the error, and the hospital issued an apology for the incident. She appreciated the prompt response and expressed gratitude for the acknowledgement of the issue by both the guard and the hospital administration.
Here's what netizens commented:
Do you think the guard could have handled the matter more appropriately?